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for you

Member Services Executive
Are you a property manager frustrated with always receiving complaints and only being able to offer an average service to your tenants?
Do you have a passion for delivering excellent service and want to make a difference to people's lives?
Do you want to be part of a company that is going places fast and work alongside a dynamic and social team every day?

We've learnt that what's on your CV isn't the be all and end all, it's who you are that we value most. We've built a team of like-minded people, with an average age of 26, to achieve our mission to help people build and enjoy a better life in London; not just for now- forever.

Based in Clapham, Capital Living creates places for people to live where they can achieve their goals and ambitions by providing a safe, smart home within a like-minded community.

We started 6 years ago and last year was one of our best years yet, we doubled the size of the team and grew by 45% to revenues of £3m. We have also won several awards and consistently had national press coverage, but there's still a lot more we want to achieve.

Our culture is built on constant improvement so we're looking for someone who has an open mind and passion for personal and professional growth. We want you to help us grow from £3m to £12m revenue in the next three years to achieve our ambitious and exciting company vision.

If you're looking for a challenge and a change to really contribute to a successful team that's making a difference to people's lives, then you're in the right place... We'd love to hear from you so contact us now!

You must be able to drive, have experience living in a shared house, at uni or otherwise, and have English as your native language. Please send us your CV outlining your personal qualities and professional experience.

I started working at Capital Living at the start of 2017 and I am very happy I made the move. The atmosphere is fantastic and I feel I have been very well looked after since joining. It is great to watch and help a small company develop!

Will - Member Services Executive

The Role

Front line customer service
Organising contractor work schedules
Key management
Invoicing
New property set ups
Check ins and check outs
Licensing properties and planning with local boroughs
Sourcing and purchasing houseware items and parts 
Monthly property inspections
Managing budgets

Requirements

A problem solver - (do you love puzzles?)
Gets satisfaction from providing a great service to people
Loves property
Has a strong understanding of house sharing
Has a passion for London life

 Specifics

Two years residential property management experience dealing with tenants and landlords
Impeccable communication skills
Excellent organisation and planning skills
Working in small team before would be a plus
Full UK Driving License (or equivalent)

Benefits

Salary based on experience
Huge opportunity in growing company
Free gym membership - Reach Fitness
Subsidised healthy food - Buff Box
Quarterly team socials
Team Monday lunches
Healthy holiday allowance
Discretionary annual bonus
New Year kick off company away days

If Capital Living sounds like a place you would like to come to develop your career and you have what we are looking for then write us a short note and we'll get back to you within 24 working hours.

 

Capital Living is unlike any company that I have worked for. They allow you to have input, create and implement you own ideas. Having a social element where you interact with the members really gives a personal touch. It is a joy working for such an open minded company.

Jack - Member Services Executive